ActivEngage SMS - Opt-In Flow

Summary

ActivEngage opt-in flow

Flow

All of our conversations start by an end customer initiating a conversation on an ActivEngage customer's page. These conversations are started by first by the end customer clicking on one of ActivEngage's CTAs

The ActivEngage CTA

The ActivEngage CTA on hover

If the end customer selects "TEXT" they will be presented with this form. The view below is our default form. We provide various cusomtizations for our customers. They can tweak the wording and the branding to match their style.

After click, the start SMS form.

After the end customer submits the form with their information they will receive the following messages on their device.

Once the form is submitted the conversation starts in the customers messages

Last Updated: 10/14/2025, 2:20:10 PM